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Terms and Conditions
Welcome to Online Exterior Designer! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using our services.
Services Offered
At Online Exterior Designer, we specialize in providing professional exterior design services tailored to enhance your home's curb appeal. Our offerings include:
Consultations: Personalized consultations to understand your design goals and preferences.
Design Visualizations: High-quality renderings that showcase potential design changes for your home.
Custom Packages: Tailored packages that include design recommendations, color palettes, and material suggestions for renovations, upgrades, and new builds.
User Obligations
By using our services, you agree to:
Provide Accurate Information: Ensure that all information you provide during consultations and on our website is accurate and complete.
Respect Intellectual Property: All content on our website, including text, images, graphics, and designs, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any material without our prior written consent.
Maintain Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Payment Terms
Pricing: All prices for our services are clearly listed on our website. By placing an order, you acknowledge and accept the stated prices.
Payment Methods: We accept a variety of secure payment methods, including credit/debit cards and PayPal.
Refund Policy: All payments are non-refundable once services have been rendered. If you need to cancel a service, please contact us within 24 hours of your order. Refunds are at our discretion based on the stage of service.
Cancellation and Rescheduling Policy
We understand that plans can change. If you need to cancel or reschedule your consultation or service, please notify us at least 24 hours in advance to avoid any cancellation fees. If you do not attend a scheduled consultation, you may forfeit the payment made. Cancellations are subject to a 20% deduction from the refund to cover transaction fees.
Limitation of Liability
At Online Exterior Designer, we are committed to delivering exceptional services. However, we cannot guarantee specific outcomes or results. To the fullest extent permitted by applicable law, we will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including, but not limited to:
Inability to access or use our website or services;
Errors, omissions, or inaccuracies in any content provided;
Any interactions or disputes with third parties related to our services;
Any loss or damage to your property as a result of our recommendations or design services.
Our total liability to you for any claims arising out of or related to our services will not exceed the total amount paid by you for those services. By using our services, you acknowledge and agree to this limitation of liability.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the updated terms.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Contact Information
If you have any questions about these Terms and Conditions or our services, please contact us: office@onlineexteriordesigner.com